PLATFORM · COMMERCIAL CONTEXT

Commercial Context.

The shared understanding that makes trustworthy commercial AI possible.

ProductCategorySupplierMarginStoreCustomerCampaignWarehouseRegionSeasonONE CONNECTED MODEL OF THE BUSINESS

Generic AI sees tables.
Retail teams see the business.

What generic AI sees
table_017 · col_a, col_b, col_c
orders_raw · 41,882,113 rows
prod_dim_v2 · id, attr_1, attr_2
fct_txn · amount, qty, ts
cust_stg · hash, region_cd
promo_export_final_v3.csv
Correct syntax. No commercial meaning.
THE GAP
What retail teams see
ProductsMarginsChannelsCustomersPromotionsLocations
Meaning, economics and relationships.

The gap between those two is Commercial Context.

One living commercial model.

Products, stores, customers, promotions, suppliers and inventory — connected, not collected.

01
Commercial signals

Orders, prices, costs, stock, campaigns, customers and returns streaming from every system of record.

02
Unified commercial model

Entities resolved and reconciled into one canonical representation of products, customers, channels and locations.

03
Business relationships

Hierarchies, substitutions, bundles, funding and channel economics — how the parts of your business affect each other.

04
Context layer

The reasoning surface every Tinkery agent and recommendation runs on, with definitions, history and lineage attached.

Capabilities

What the context layer actually holds.

Unified commercial model

One canonical graph of products, variants, customers, stores, channels, suppliers and campaigns.

Semantic relationships

Substitutes, complements, bundles, hierarchies and channel overlaps modelled explicitly, not inferred by guesswork.

Business definitions

Your definition of margin, sell-through, active customer and full price — encoded once and applied everywhere.

Metrics

Governed commercial metrics with landed cost, promo funding, returns and fulfilment attached to every SKU-channel-day.

Historical context

Full history preserved so seasonality, prior promotions and past decisions can be replayed and audited.

Real-time synchronization

Continuous reconciliation across ERP, commerce, CRM and warehouses — hours, not quarterly refreshes.

Why it matters
WITHOUT CONTEXT
AI hallucinates.

Plausible answers with no grounding in your economics, your definitions or your commercial reality.

WITH CONTEXT
AI reasons.

Every recommendation is grounded in one trusted commercial model — explainable, auditable and safe to act on.

See your business through one model.

We map your systems, build the commercial context layer and show you what AI can reason about once it finally understands your business.